ABBREVIATIONS
*	How are periods handled when abbreviating?
*	When a word is connected to another word by a hyphen, may it be abbreviated?
*	When may a unit of measurement, such as in. or ft. be abbreviated?
*	When may the symbol forms of abbreviations be used?
*	May an abbreviation be used at the beginning of a sentence?
*	May the names of months and days be abbreviated in normal text?
*	How are acronyms appropriately handled?
ACTIVE/PASSIVE SENTENCES
*	What is preferred--active or passive sentence structure?
*	When may passive sentences be used?
*	Should passive sentences be used to avoid using first person pronouns?
APOSTROPHES
*	Where is the apostrophe placed in a contraction?
*	When a word ends in s, how is the possessive formed?
*	Is an apostrophe used when forming the plural of letters, figures, abbreviations, acronyms, etc.?
*	Is an apostrophe followed by the letter s used to form the possessive of it and who?
APPENDICES/ ATTACHMENTS
*	What is the correct plural for appendix?
*	What informaton is appropriately placed in the appendices of a document?
*	How are individual items in the appendices designated--with a number or a letter?
*	What is the a correct order for placement of items in the appendices?
*	Should each item in the appendices have a title, or is a number/letter designation sufficient?
CAPITALS
*	Are conjunctions, short prepositions, and articles (a, an, and the) capitalized in proper names that are several words long?
*	When, if ever, are common nouns capitalized?
*	Should the word following a colon or dash be capitalized?
*	When are the names of directions capitalized?
*	Which words are capitalized in headings and in titles of books, articles, and other documents?
*	When the first word of a hyphenated title or heading is capitalized, is the second word also capitalized?
CONCISENESS
*	How much detail is needed in a business or technical document?
*	How much repetition is appropriate in a document?
*	How can sentences be made more concise?
*	What are false subjects and how do they contribute to wordiness?
*	What are strong verbs, and how can using them help achieve conciseness?
*	What are some other ways to write more concisely?
DASHES
*	How are dashes created when using a typewriter or in word processing?
*	Must the thought expressed either before or after a dash be a complete sentence?
*	May a dash be used in a sentence as a substitute for a colon?
*	May dashes be used in place of commas or parentheses?
ELLIPSES
*	What are ellipses and how are they used?
*	Must ellipses always be employed when using portions of quoted material?
*	What is used to show the omission of one or more lines of text?
EMPHASIS TECHNIQUES
*	Where should the most important points be placed in a document?
*	Is repetition a good idea?
*	How can major points be distinguished from minor points?
*	What type styles can be used to emphasize points?
*	How can the capabilities of a color printer be utilized to give emphasis to topics?
*	Are visuals emphatic?
*	What are other common emphasis techniques?
HYPHENS
*	When a word must be divided at the end of a line, how is it hyphenated?
*	What types of word combinations may be hyphenated?
INTRODUCTIONS
*	What is the purpose of an introduction to a document?
*	How long should an introduction be and what should it contain?
*	Since the introduction is the first part of a letter or document, should it be written first?
*	What specific elements might be included within the introduction to a formal report?
ITALICS
*	Are titles of books and magazines italicized or underlined?
*	What other titles should be italicized?
*	Is the title of a magazine article italicized?
*	Are foreign words and phrases italicized?
*	What is the rule for the italicizing of names of ships, spacecraft, etc.?
*	What names are italicized in scientific classification?
*	What other words may be italicized?
LISTS
*	What does the word parallel mean when applied to listed items?
*	How should individual items in the list be designated?
*	Should the first words of each item in a list be capitalized?
*	What punctuation, if any, is placed at the end of each item in a list?
*	What punctuation follows the introductory word to a list?
METRICS
*	What are the metric units of measurement?
*	What do the metric prefixes (kilo, mega, giga, milli, etc.) mean?
NOUNS
*	How does a noun phrase differ from a noun?
*	What is the difference between a common noun and a proper noun?
*	Do nouns denoting things that cannot be counted require singular or plural verb forms?
*	Do collective nouns require singular or plural forms of the verb?
NUMBERS
*	When should a number be written out rather than appear as a numeral?
*	How is the plural of a numeral written?
*	How is a number handled when it begins a sentence?
*	How are round numbers written?
*	How are dates expressed?
*	How are fractions written?
*	What if numbers smaller and larger than 10 are used in the same sentence?
PARAGRAPHS
*	What is a paragraph?
*	How long should a paragraph be?
*	May a paragraph contain only one sentence?
*	What is a good way to organize a paragraph?
*	How can sentences within a paragraph be written to facilitate understanding?
*	How can an effective flow of information be achieved among paragraphs in a document?
PARENTHESES
*	What's the difference between parentheses and brackets?
*	Aren't parentheses similar to commas and dashes? Does some order of preference exist?
*	When a sentence ends with a parenthesis, where is the period placed?
POSSESSIVES
*	How is a possessive of a noun formed?
*	How is the possessive of a noun ending in s indicated?
*	Is an apostrophe used in the possessive forms of pronouns?
*	May a possessive be used without a following noun?
PRONOUNS
*	What is the meaning of subjective case, objective case, and possessive case in pronoun usage?
*	When is the subjective case of a personal pronoun used?
*	When is the objective case of a personal pronoun used?
*	What is the correct usage of the pronouns who and whom?
*	What is meant by word agreement when referring to correct pronoun usage?
PUNCTUATION
*	Which is the proper punctuation--a colon or a semicolon--for connecting related thoughts within a sentence?
*	When may words like however, further, and therefore be used with a semicolon?
*	What is the correct punctuation after the salutation of a letter--a colon, semicolon, or comma?
*	In what other instances are colons used?
*	Must a comma always be inserted between two complete thoughts within a sentence?
*	Is a comma optional before the conjunction that occurs in a series of three or more words, phrases, or clauses?
*	Are commas used to separate two or more adjectives that precede a noun?
*	Must a comma always separate an introductory phrase from the main body of the sentence?
*	Should commas be used to separate phrases and clauses that are located within the body of the sentence?
*	What are some other ways that commas may be used?
*	Are numbers and letters that designate items in a displayed list followed by a period?
*	Are periods placed at the end of items in a displayed list?
*	Are periods placed at the end of headings?
*	Are all abbreviations followed by a period?
*	When a courteous request is stated in the form of a question, is a question mark used?
*	What punctuation follows a direct statement that is meant to be a question--a period or a question mark?
*	What end punctuation is used with a sentence that contains an embedded question?
*	What is the correct punctuation when expressing doubt about the accuracy of a stated element?
*	Should quotation marks be used with indirect quotations?
*	How are long quotations punctuated?
*	How is a quotation within a quotation punctuated?
*	When a quotation has some form of end punctuation (period, comma, question mark, etc.), where is that end punctuation placed--inside or outside the quotation marks?
*	What are other ways that quotation marks may be used?
SENTENCES
*	Can a sentence that expresses a command be written without stating the grammatical subject?
*	What is the difference between a compound and complex sentence?
*	How long should an average sentence be in business and technical writing?
*	What are other ways to enhance sentence readability?
SEXIST LANGUAGE
*	What is sexist language?
*	What salutations may be used to avoid objectionable gender distinctions?
*	Should he/she, s/he, and other such forms of standard personal pronouns be used?

• Email
• Letters
• Model Documents
• Visuals
• Word problems