| Client-Centered Communication
This combination program takes the best of our Listener-Based Presentations and Reader-Based Business Writing programs and combines them into a highly tailored and very unique 2.5- day program.
The focus of the first module (2 days) is on our Listener-Based Presentations program. During the pre-work portion, participants learn a process that will help them plan and organize their presentations more efficiently and effectively. During the onsite workshop, each participant will deliver 3 presentations, each of which will be recorded and reviewed.
Objectives of the presentations module: Participants learn to:
- Save time
- Analyze their audience
- Be clear and concise
- Use five brainstorming techniques
- Develop strong introductions and conclusions
- Design and use Powerpoint-based visuals
The focus of the second module (.5 days) is on our Reader-Based Business Writing program. Participants will focus on 2 work-related writing projects and will learn to write documents that are clear, concise, action oriented, and easy to read. The participants will also analyze their own writing samples from documents previously submitted to the facilitator.
Objectives of the writing module: Participants learn to:
- Write a better document in less time
- Overcome writer's block
- Use the POW writing process
- Apply principles of organization
- Design informative and persuasive documents
Consultant-led workshop
Benefits: Workshop content and exercises will be tailored to specific presentation and writing skills competencies.
Length: 2 day
Cost: $12,000
Reinforcement Tools: Consultant feedback, workshop manual, CD, DVDs, and KCI Style Guide.

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