KCI has been providing a variety of highly innovative business communication skills programs to Fortune 100 companies since 1990. This program catalog describes all of our programs and our training materials.

Executive Communication Skills Programs

Presentation skills programs
• Listener-Based Presentations
• Listener-Based Technical Presentations

Writing skills programs
• Reader-Based Writing 1
• Reader-Based Writing 2
• Reader-Based Writing 3
• Reader-Based Technical Writing

Ecommunication skills programs
• Email/Voicemail Effectiveness
  
  

Training materials

The catalog includes information about training objectives, delivery formats, length, cost, and reinforcement tools. You can also take a free test drive of any of our online programs by going to Program Demonstrations!

If you have any questions click here.

Executive Communication Skills Programs

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KCI's executive communication skills programs focus on a variety of critical executive communication skills. Some of the potential topics covered are handling difficult conversations, persuasive speaking, clear and concise writing, and managing a question and answer session. Additional topics may include:

• Giving and receiving feedback
• Design and use of visual aids
• Verbal and nonverbal delivery
• Stress management
• Clear and concise messages
• Vocal delivery

As a PhD with 25 years of corporate communication skills training experience, Steve conducts these tutorials personally. Please contact him directly at skanten@KCItraining.com or 435.645.9191 to discuss the training needs that you have identified.

Presentation Skills Programs

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Presentation skills program participants learn the POD process to systematically Plan, Organize, and Deliver their presentations more efficiently and effectively. Participants learn how to plan and organize presentations that focus on their audience. Then they practice their delivery skills during recorded and critiqued practice sessions.

Objectives: Participants in all KCI presentations programs learn to:

• Plan and organize a better presentation
• Use both informative and persuasive organization
• Apply a variety of stress management techniques
• Design and use visual aids
• Evaluate a variety of delivery techniques
• Use verbal and nonverbal delivery techniques
• Practice delivery skills
• Handle question and answer sessions

Programs offered:

Listener-Based Presentations

Listener-Based Technical Presentations

Writing Skills Programs

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Writing skills program participants learn to write documents that are clear, concise, action-oriented, and easy to read. They practice writing business documents using the POWR writing process, a high-speed writing process used to Plan, Organize, Write, and Revise. A consultant or an editor will then review their business documents and provide feedback.

Objectives: Participants in all KCI writing programs learn to:

• Save time
• Overcome writer’s block
• Use an effective writing process
• Write with the reader in mind
• Use brainstorming
• Use templates
• Use a step-by-step revision process

KCI’s writing skills programs are available as onsite, highly tailored, consultant-led workshops or as self-directed online programs.

Our onsite workshops utilize internal company documents to tailor the workshop content to the audience’s training objectives.

Our online programs feature our individualized editorial services. Participants can send up to five documents (over a one-year period), which our editors will review and then provide feedback for improvement.

Programs offered:

Reader-Based Business Writing 1

Reader-Based Business Writing 2

Reader-Based Business Writing 3

Reader-Based Technical Writing

Ecommunication Skills Programs

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Email/Voicemail Effectiveness program participants learn a high-speed “thinking” process that will help them plan, organize, and deliver email and voicemail messages that are action oriented, clear, concise, and well organized.

Objectives: Participants will learn to:

• Use templates to design action-oriented messages
• Use a strong, descriptive subject line
• Design persuasive messages

Programs offered:

Email and Voicemail Effectiveness

The Blue Book